Delivery Policy  
 
Delivery Policies For
Can Go Same Day

  1. Florist delivered items must be received before 2:00 PM Monday to Friday in the recipient's time zone to make a same day delivery. For same day delivery on Saturday, you must order by 12 Noon. If you must have a same day delivery and it is after the cut off time, please call 1-800-USA-SEND or 1-800-736-3468 and we will do our best for you.

  2. For deliveries out of the US & Canada call us at (800)736-3468

  3. We cannot deliver on Sundays to all areas. Please give us a 2nd choice of Saturday or Monday. If it must be delivered on Sunday, give us a call at 1-800-USA-SEND or 1-800-736-3468 before noon on Saturday, and we will try to get it out for you.

  4. Holidays- We cannot deliver on New Years Day, Labor Day, 4th of July, Memorial Day, Thanksgiving Day or Christmas Day. We can deliver the day before or after these holidays.

  5. Timed Deliveries- We will do our best to accommodate florist deliveries at a specific time of day, but we cannot guarantee it.

  6. Deliveries of orders to rural route addresses must have a phone number for the recipient. Some rural areas may require an additional delivery charge. If this is the case we will contact you. In some rare cases we may not have a shop that can deliver to the address you have chosen.

  7. To help assure on time delivery during the busy holidays try to place your orders at least 2 days prior to Valentine's Day and Mother's Day, and at least 1 day prior to Thanksgiving day and Christmas.

  8. If no one is home the package may be left at the front door or with a neighbor. No signature is required.

  9. A shipping & handling fee on florist delivered of $9.99 to 14.99 will be added to each order for each address.


Delivery Policies For Courier Delivered Gifts, Goodies & Gourmet.

  1. These items can only be shipped to the 48 contiguous states.
  2. Saturday & Sunday delivery is not available on the Courier Delivered Items.
  3. FedEx delivered orders must be placed before 1:00 p.m. Central Time Mon. - Fri. to be shipped that day.
  4. Changes to address information after the order has been shipped result in a $10.00 charge.
  5. We are unable to process orders for delivery to P.O. Boxes or APOs, Hospitals, Alaska, Hawaii or Canada
  6. The delivery service may leave the package at the door if no one is home.
  7. We cannot ship on New Years Day, Labor Day, 4th of July, Memorial Day, Thanksgiving Day or Christmas Day. We can ship the next business day.
  8. We cannot specify morning or afternoon delivery times

Fed-Ex Shipping Charges:

Food & Gifts Ground Shipping 3-5 Business Day Delivery, $14.99
Food & Gifts 3rd Business Day Delivery $19.99
Food & Gifts 2nd Business Day Delivery $29.99
Food & Gifts Next Day Business Day Shipping $49.99

To ensure delivery on a specific date, please select either 3rd Day Delivery 2nd Day or Next-Day Delivery. Items shipped Standard Ground Delivery arrive within 5 business days. Not all items have all choices. Some may only be able to be shipped Ground and Or 3rd Business Day.

Delivery Chart
Time of Order Next-Day
Delivery
(arrives on)
2-Day
Delivery
(arrives on
or before)
Standard
Ground Delivery
Arrives in 5 Business
or less.
Monday
before 1p.m.
Eastern Time
Tues. Wed. Takes up to 5 Business Days
Monday
after 1p.m.
Eastern Time
Wed. Thurs. Takes up to 5 Business Days
Tuesday
before 1p.m.
Eastern Time
Wed. Thurs. Takes up to 5 Business Days
Tuesday
after 1p.m.
Eastern Time
Thurs. Fri. Takes up to 5 Business Days
Wednesday
before 1p.m.
Eastern Time
Thurs. Fri. Takes up to 5 Business Days
Wednesday
after 1p.m.
Eastern Time
Fri. Mon. Takes up to 5 Business Days
Thursday
before 1p.m.
Eastern Time
Fri. Mon. Takes up to 5 Business Days
Thursday
after 1p.m.
Eastern Time
Mon. Tues. Takes up to 5 Business Days
Friday
before 1p.m.
Eastern Time
Sat. $10 extra or Mon. No Extra Tues. Takes up to 5 Business Days
Friday
after 1p.m.
Eastern Time
Tues. Wed. Takes up to 5 Business Days
Saturday and
Sunday
Tues. Wed. Takes up to 5 Business Days


International Deliveries

We will be happy to accept your international orders by phone at 1-800-736-3468. There is a $24.99 Svc. Charge and delivery takes 2 to 3 days to arrive.